I subscribed to monitoring service with a Home Security Monitoring company. I have wireless security equipment installed.
Recently they told me that the government require them to replace the analog radio tower system with digital radio tower system. This results in I need to replace my wireless security equipment as well, otherwise it won’t be able to connect to the new radio tower. They charged me $100 for that. Since I’m still in a contract with them, I think I shouldn’t pay that $100.
So, do anybody have experience in this matter? Is the new regulation for real? Do the customers really have to pay for that required upgrade by the government regulation even when they’re still in a contract?
Thanks! I appreciate any inputs.
WOW – Yeh it’s for real. Our radio spectrum is FULLL. The F.C.C is making everybod switch to digital so we have more freq.’s available to us. Nextel is the biggest comp. influencing the move and the biggest beneficiary. I hate Nextel and their power in our industry. I had no idea it would effect other wireless stuff like yours. Basically they are passind their costs on to you in a big way. Complain and look for another service provider. The comp. CAN absorb the changeover costs but I guess your is trying to pass it on. The squeaky wheel…………. Try saying no to em and be willing to stand your ground and go elsewhere.